Reopening Update: Safety Procedures

Reopening Update: Safety Procedures

Thank you so much for your continued patience and your support. We want to welcome all our guests to grow’s new location by reservation only. Please arrive 10 minutes early so we can show you our space!

The existing safety protocols continue to require services to be a bit different than we are all used to. We want to outline some of the safety procedures we, at grow, have set in place until we receive further guidance from our local and state health officials.

Upon arrival, you are welcome to wait in your vehicle and call the front desk before entering. This process will allow us to continue with our existing guest at a 1:1 ratio and helps us maintain proper social distancing.

Upon entry each guest should wear the mask they wish to wear during their service. Keep in mind, in order for your stylist to access all areas of their “canvas,” the mask must attach securely behind the ears. Masks must cover both your nose and mouth during your entire visit. Masks will be available for purchase if you are unable to bring your own.

Guests will be greeted with a digital thermometer scan & will be asked to sanitize hands with sanitizer provided or wash hands in our guest bathroom.

We disinfect each styling station and tools between each guest reservation. As always, all capes, towels, etc. are cleaned and sanitized after each use.

We must continue to limit the salon to scheduled clients only and cannot allow accompanying guests.

Tester stations are unavailable during this time.

Lip waxing is discontinued until we no longer require face masks.

We have an exceptionally strong sanitation protocol already in place by following the TN State Board of Cosmetology regulatory safety requirements, and we also maintain an account with a commercial cleaning company and use them to clean and spray disinfectant and “green” commercial grade sanitizers while keeping in line with our core principals as a truly Eco-friendly salon.

Gloves are not permitted inside the salon – NO EXCEPTIONS. We kindly ask that you leave your gloves in the car, and once you enter and sanitize your hands, we will gladly provide you with gloves if preferred.

We are operating at close to full capacity. If you are uncomfortable keeping your reservation, please call or email us to reschedule a minimum of 48 hours prior to your reservation. We acknowledge and appreciate all concerns, but our cancellation policy is in full effect. Reservations are in high demand. Please be respectful of your stylist and our other guests by arriving 10 minutes early or changing your reservation in advance.

Wishing you health and all our love,

Shane and the Grow family.